About and FAQ
Birmingham vape shop
Who are Arcanum Vapes?
Arcanum Vapes is an online retailer of the highest quality electronic cigarette supplies. We pride ourselves on our excellent products and customer service. Please feel free to ask any questions and thank you for visiting.
Our aim is to help and enhance everyone’s vaping. We strive to help any of our customers with any queries about any aspect of vaping, so feel free to get in touch with us at our contact page.
What is vaping?
Vaping is the use of an electronic cigarette, these can can take all forms and styles and range from as little as £5 to way in the hundreds. In an electronic cigarette, you use what is called e-liquid. This is specially formulated liquid that contains primarily 3 different chemicals:
- Vegetable glycerin or Propylene glycerin
With these three different ingredients, they can be combined a number of ways, meaning the liquid could have a lot of nicotine or a lot of flavour for example. For someone new to vaping and wanting to stop smoking, a high nicotine percentage is recommended, this is usually around 18mg/ml. What does that mean I hear you ask? Well, 18mg/ml basically means that for every milliletre of liquid, there is 18 milligrams of nicotine. That’s it! So once you vape for a while you can lower your strength and eventually down to 0mg/ml if you want.
Is our e-liquid safe?
Our UK manufactured e-liquid is totally safe. All juices have been through a rigorous testing program, of which details can be requested. None of our juices contain Diacetyl, Acetyl Propionyl, Acetoin, or Pantenadione2,3.
Is your website safe to use?
Our website is fully secure through the use of SSL and Sitelock. We only accept payments through PayPal, where all details are kept completely confidential.
What nicotine strength should I use?
We suggest for beginners to use 12mg in a normal tank, if using a sub-ohm tank, then we suggest 6mg, for drippers we suggest 3mg or 6mg. Please contact us in further information is needed.
Where is my order?
To check the status of your order, login to your account on the website. Once you have made an order, a confirmation e-mail will be sent to the e-mail address provided, and again when your order is dispatched.
Can I review your products?
Of course you can! Please contact us for more details. We will usually send out a sample pack for free, but ask you to pay P&P.
How can I get in touch?
Do you do wholesale?
Yes we do, please check out the details here.